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VLZK-N8N-577n8n workflow specificationRev 1.0.02026-04-29

Customer Health Score.

Combine product, billing, and support signals into a customer health score.

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customer-successanalyticscrmsaas
Setup
65 minutes
Tested with
n8n 1.90+
File
33.4 KB
Revision
1.0.0

The entry, in plain prose.

A customer-success workflow that calculates health scores, flags risk, updates CRM records, and sends weekly account alerts.

How it runs.

  1. 01.

    Intake

    Postgres receives the inbound payload. Schema validation runs first; failures are surfaced rather than silently dropped, so you never lose context to a malformed webhook.

  2. 02.

    Enrichment

    Stripe → Intercom performs deduplication, enrichment, and routing logic. Each step is idempotent; transient retries are safe by design.

  3. 03.

    Routing

    Owner routing applies a round-robin fallback when no explicit assignment exists. Holiday-mode flags and on-call schedules are respected where the source system surfaces them.

  4. 04.

    Delivery

    HubSpot commits the result. Errors past this point alert via Slack with the failing payload attached; downstream systems never see partial state.

Indexed tools.

  • Postgres
  • Stripe
  • Intercom
  • HubSpot

License.

TierSeatsResalePrice
Single Business1Not permitted$69.00
Success Team5Not permitted$139.00
Tested through twelve client deployments before archival. Setup consistently lands under 65minutes when integrations are pre-authorised. Recovers from upstream failures without intervention.
— The editor, on entry VLZK-N8N-577